Network Support

Are network issues slowing your business down?

Imagine this scenario: You're in the middle of an important video conference with a potential client when suddenly your internet connection drops, leaving you scrambling to reconnect and salvage the meeting.

Meanwhile, your employees are struggling to access vital resources due to network slowdowns, hampering their ability to meet deadlines and deliver exceptional service to your customers. These network issues not only disrupt your day-to-day operations but also tarnish your reputation and erode customer trust.

Dealing with network issues can be a headache, draining both time and resources that could be better spent on growing your business. Whether you're facing slow internet speeds, connectivity problems, or security concerns, the need for reliable business network support services is undeniable. But don't worry, because we are here to help.

Our team of experienced technicians specializes in providing proactive IT network support services tailored to meet the unique needs of small businesses like yours. From troubleshooting connectivity issues to implementing robust security measures, we've got you covered every step of the way. With our comprehensive IT network support services, we'll ensure that your business remains connected, secure, and efficient at all times.

Unlock the power of reliable IT network support services

Say goodbye to network headaches and hello to seamless connectivity with Sage Network & Communications. Our IT network support services are designed to keep your business running smoothly, no matter the size or complexity of your network infrastructure. Here's how we can help:

• Proactive monitoring and maintenance

We'll keep a close eye on your network infrastructure, identifying and addressing potential issues before they escalate into major problems. With our proactive approach to IT network support and maintenance, you can minimize downtime and maximize productivity, giving your business a competitive edge in today's fast-paced market.

• 24/7 remote and on-site support

Need assistance with network troubleshooting or configuration changes? Our team is available round-the-clock to provide remote and on-site support whenever you need it. Whether you're facing connectivity issues or security concerns, we'll be there to resolve them quickly and effectively, ensuring that your business stays up and running without interruption.

• Security and compliance assurance

Protecting your network from cyber threats is our top priority. That's why we implement robust security measures and compliance controls to safeguard your data and ensure compliance with industry regulations. From firewall configuration to intrusion detection and prevention, we'll keep your network safe and secure, giving you peace of mind knowing that your business is protected.

• Strategic IT consulting and planning

Beyond day-to-day IT network support, we offer strategic IT consulting and planning services to help you align your network infrastructure with your long-term business goals. Whether you're planning a network upgrade or expansion, our consultants will work closely with you to develop a customized strategy that meets your needs and objectives.

How we do it

Our service stack includes cutting-edge network monitoring tools like SolarWinds and PRTG for proactive issue detection, alongside ConnectWise Automate for remote management, minimizing onsite interventions. Security is bolstered by top-tier firewall appliances and intrusion prevention systems from leaders like Cisco and Palo Alto Networks.

We ensure data safety and business continuity through trusted backup solutions such as Veeam and Datto, supported by robust storage systems. Our infrastructure hardware selections from Cisco, Juniper, and Aruba guarantee scalability and performance.

Unified communications tools like Microsoft Teams and Cisco Webex enhance organizational collaboration, all backed by efficient documentation and ticketing systems for seamless service delivery.

Why choose Sage for your network support needs?

Our IT network support services are designed to provide maximum value for your investment. By outsourcing your business network support needs to us, you can avoid the costs associated with hiring and training in-house IT staff, while benefiting from the expertise and resources of our experienced team.

• Client-centric services: We listen to your needs and adjust accordingly, providing tailored solutions that meet your specific requirements and budget constraints.‍
• Proactive maintenance: We don't wait for issues to arise. Our proactive network support and maintenance strategy prevents problems before they occur, ensuring your operations run smoothly.‍
• Advanced security measures: With Sage, your network is fortified with state-of-the-art security protocols, protecting your data and infrastructure from threats.‍
• Scalable solutions: As your business grows, our network IT support services scale with you, ensuring you have the support you need every step of the way.‍
• Transparent communication: We believe in keeping you informed. With Sage, you'll always know the status of your network with clear, effective communication.‍
• Proven expertise: With over 70 years of combined experience, our team of certified technicians has the knowledge and skills to tackle even the most complex network challenges.‍
• Exceptional customer service: At Sage, we prioritize customer satisfaction above all else. We're committed to delivering friendly, responsive, and reliable service that exceeds your expectations every time.‍
• Transparent pricing: Unlike other managed service providers, we don't believe in overcharging for our services. Our transparent pricing model ensures that you get the best value for your investment, with no hidden fees or surprises.

Our success stories: Resolving call quality issues

At Sage Network & Communications, we measure our success by the success of our clients. Here's an example of how we've helped businesses like yours overcome their network challenges and achieve their goals:

A multisite law office encountered ongoing call quality issues, impacting both internal communication and client interactions. Our team conducted a comprehensive assessment, pinpointing network congestion and outdated hardware as the primary culprits.

Crafting a tailored solution, we implemented hardware upgrades and Quality of Service (QoS) measures. Optimizing the network infrastructure, we upgraded hardware and deployed proactive monitoring tools.

The result? Immediate enhancements in call quality across all sites, fostering improved communication and heightened client satisfaction. With our ongoing support, we ensured continued network reliability and performance.

Take the next step towards reliable network IT support

Ready to experience the benefits of reliable business network support services for your business? Contact us today to schedule a consultation with one of our experts. Let us show you how our tailored network IT support services can elevate your business to new heights of success.

Don't let network issues hold you back – partner with us and unlock the power of seamless connectivity for your business.